Privacy policy

Effective Date: May 31, 2026

Welcome to GlowZenx.com ("Website," "we," "our," or "us"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how GlowZenx.com collects, uses, stores, shares, and safeguards your information when you visit our website, purchase products, or interact with our services.

By accessing or using GlowZenx.com, you agree to the terms outlined in this Privacy Policy. If you do not agree with our policies and practices, please discontinue use of our website.

1. Business Information

Business Name: GlowZenx.com

Category: Health & Beauty

GST Number: 19APSPS1195M1ZU

Email: glowzenixoffical08@gmail.com

Phone: 9830202137

Registered Address:

259/1 Parnasree Pally,
Ankan Appartment, Flat No-C7, 2nd Floor,
Behala, Kolkata, West Bengal – 700060,
India

2. Information We Collect

We may collect different types of information from customers and website visitors, including:

Personal Information

When you place an order, create an account, subscribe to newsletters, or contact us, we may collect:

  • Full Name

  • Email Address

  • Phone Number

  • Billing Address

  • Shipping Address

  • Payment Information

  • Order History

Non-Personal Information

We may automatically collect certain information when you visit our website, including:

  • IP Address

  • Browser Type

  • Device Information

  • Operating System

  • Geographic Location

  • Pages Visited

  • Time Spent on Pages

  • Referring Website Information

3. How We Use Your Information

We use your information for the following purposes:

Order Processing

  • Processing and fulfilling orders

  • Managing shipping and delivery

  • Providing order updates

  • Handling returns and refunds

Customer Support

  • Responding to inquiries

  • Resolving disputes

  • Providing assistance regarding products and services

Marketing and Promotions

  • Sending newsletters

  • Promotional emails

  • Product recommendations

  • Special offers and discounts

You may unsubscribe from promotional communications at any time.

Website Improvement

  • Analyzing website performance

  • Enhancing user experience

  • Improving product offerings

  • Preventing technical issues

Legal Compliance

  • Meeting legal obligations

  • Tax compliance

  • Fraud prevention

  • Security monitoring

4. Payment Information

GlowZenx.com uses secure payment gateways and payment service providers to process transactions.

We do not store complete credit card, debit card, UPI PIN, CVV, or online banking credentials on our servers.

All payment transactions are encrypted using industry-standard security technologies.

5. Cookies and Tracking Technologies

Our website may use cookies, pixels, web beacons, and similar technologies.

Cookies help us:

  • Remember customer preferences

  • Improve website functionality

  • Analyze traffic patterns

  • Personalize shopping experiences

  • Deliver relevant advertisements

You may disable cookies through your browser settings; however, some website features may not function properly.

6. Third-Party Services

We may use trusted third-party providers for:

  • Payment Processing

  • Shipping and Logistics

  • Email Marketing

  • Analytics Services

  • Advertising Platforms

  • Customer Support

These service providers may access limited information necessary to perform their services but are not authorized to use your information for unrelated purposes.

7. Shopify Platform

GlowZenx.com operates on the Shopify platform.

Shopify provides us with the e-commerce infrastructure that enables us to sell products and services online. Your data may be stored through Shopify’s data storage systems, databases, and applications protected by secure firewalls and security measures.

Users are encouraged to review Shopify's own privacy practices to understand how information may be handled by the platform.

8. Advertising and Analytics

We may use advertising and analytics tools, including but not limited to:

  • Google Analytics

  • Google Ads

  • Facebook Pixel

  • Instagram Advertising

  • Other marketing platforms

These services may collect information regarding your interactions with our website to improve advertising relevance and performance.

Such information may include:

  • Device identifiers

  • Website activity

  • Referral sources

  • Purchase behavior

9. Sharing of Information

We do not sell, rent, or trade personal information to third parties.

However, we may share information under the following circumstances:

Service Providers

To facilitate:

  • Payments

  • Deliveries

  • Marketing campaigns

  • Customer support

Legal Requirements

We may disclose information if required by:

  • Court orders

  • Government authorities

  • Legal investigations

  • Regulatory obligations

Business Transfers

In the event of a merger, acquisition, restructuring, or sale of assets, customer information may be transferred as part of the business transaction.

10. Data Security

We implement appropriate technical and organizational measures to protect customer information.

Security measures include:

  • SSL Encryption

  • Secure Servers

  • Access Controls

  • Firewall Protection

  • Regular Security Monitoring

While we strive to protect your information, no online transmission or storage system can be guaranteed to be 100% secure.

Customers are encouraged to maintain strong passwords and protect account credentials.

11. Data Retention

We retain personal information only as long as necessary for:

  • Order fulfillment

  • Customer support

  • Tax compliance

  • Legal obligations

  • Business operations

Once information is no longer required, we take reasonable measures to securely delete or anonymize it.

12. Children's Privacy

GlowZenx.com does not knowingly collect personal information from children under the age of 18.

If we become aware that information from a minor has been collected without appropriate consent, we will take steps to remove such information promptly.

Parents or guardians who believe a child has submitted information should contact us immediately.

13. Your Rights

Depending on applicable laws, you may have rights regarding your personal information, including:

Right to Access

Request details about the personal information we hold.

Right to Correction

Request correction of inaccurate or incomplete information.

Right to Deletion

Request deletion of your personal data where legally permitted.

Right to Withdraw Consent

Withdraw previously provided consent for certain processing activities.

Right to Object

Object to certain uses of your personal information.

Requests may be submitted through our contact details provided below.

14. International Data Transfers

If data is transferred outside India, we will take reasonable steps to ensure appropriate safeguards are in place to protect your information in accordance with applicable laws.

15. Email Communications

By providing your email address, you may receive:

  • Order confirmations

  • Shipping notifications

  • Promotional offers

  • Product updates

  • Customer support communications

You may opt out of marketing emails by using the unsubscribe link included in such communications.

16. Changes to This Privacy Policy

We reserve the right to modify, update, or replace this Privacy Policy at any time.

Changes become effective immediately upon posting on this page.

Customers are encouraged to review this Privacy Policy periodically to stay informed about how we protect information.

17. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us:

GlowZenx.com

Email: glowzenixoffical08@gmail.com

Phone: 9830202137

Registered Address:

259/1 Parnasree Pally,
Ankan Appartment, Flat No-C7, 2nd Floor,
Behala, Kolkata, West Bengal – 700060, India

GST Number: 19APSPS1195M1ZU

We are committed to addressing privacy-related concerns promptly and transparently.