Terms of service

Effective Date: May 31, 2026

Welcome to GlowZenx.com. These Terms of Service ("Terms") govern your use of our website, products, services, and content. By accessing or using GlowZenx.com, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please discontinue use of our website immediately.

1. BUSINESS INFORMATION

Website Name: GlowZenx.com

Business Category: Health & Beauty

GST Number: 19APSPS1195M1ZU

Business Email: glowzenixoffical08@gmail.com

Phone Number: 9830202137

Registered Address:

259/1 Parnasree Pally,
Ankan Appartment, Flat No-C7, 2nd Floor,
Behala, Kolkata, West Bengal – 700060, India

Throughout these Terms, references to "GlowZenx," "Company," "we," "our," and "us" refer to GlowZenx.com.

2. ACCEPTANCE OF TERMS

By accessing, browsing, registering, purchasing products, or otherwise using our website, you acknowledge that you have read, understood, and agreed to these Terms, our Privacy Policy, Return & Refund Policy, and other applicable policies.

We reserve the right to modify these Terms at any time without prior notice. Updated Terms shall become effective immediately upon publication on the website.

3. ELIGIBILITY

To use our website and place orders, you must:

  • Be at least 18 years old; or

  • Have parental or guardian consent if under 18 years of age;

  • Provide accurate and complete information during registration and checkout;

  • Comply with all applicable laws and regulations.

We reserve the right to refuse service, terminate accounts, or cancel orders if we believe any user violates these Terms.

4. PRODUCTS AND SERVICES

GlowZenx.com offers health, beauty, skincare, wellness, and related products.

We strive to ensure all product descriptions, specifications, images, pricing, and availability information are accurate. However:

  • Product images may differ slightly from actual products due to lighting and display settings.

  • Product packaging may vary from images shown.

  • Certain information may contain typographical errors or inaccuracies.

  • We do not guarantee that product descriptions or website content are completely error-free.

We reserve the right to modify, discontinue, or update products without notice.

5. HEALTH AND BEAUTY DISCLAIMER

The information provided on GlowZenx.com is for general informational purposes only and should not be considered medical advice.

Our products are not intended to diagnose, treat, cure, or prevent any disease unless specifically approved by relevant regulatory authorities.

Customers should:

  • Read all product labels and instructions carefully.

  • Consult a qualified healthcare professional before using products if pregnant, nursing, taking medication, or managing a medical condition.

  • Perform a patch test before using skincare or cosmetic products.

GlowZenx shall not be liable for allergic reactions, misuse of products, or adverse effects resulting from individual sensitivities.

6. ACCOUNT REGISTRATION

Certain features may require account registration.

You agree to:

  • Provide accurate information.

  • Maintain confidentiality of login credentials.

  • Accept responsibility for activities under your account.

  • Notify us immediately of unauthorized account access.

We reserve the right to suspend or terminate accounts that violate these Terms.

7. PRICING AND PAYMENT

All prices displayed on GlowZenx.com are listed in Indian Rupees (INR) unless otherwise stated.

Prices may change without prior notice.

We accept payment methods made available during checkout, including:

  • Credit Cards

  • Debit Cards

  • UPI

  • Net Banking

  • Wallets

  • Cash on Delivery (where available)

Orders will be processed only after successful payment confirmation, except for approved Cash on Delivery orders.

In case of pricing errors, we reserve the right to cancel affected orders and issue refunds where applicable.

8. ORDER ACCEPTANCE AND CANCELLATION

Your order constitutes an offer to purchase products from us.

We reserve the right to:

  • Accept or reject any order.

  • Limit quantities purchased.

  • Cancel orders due to stock unavailability.

  • Cancel orders suspected of fraud or unauthorized activity.

  • Cancel orders containing pricing or technical errors.

If payment has already been received for a cancelled order, an appropriate refund will be initiated.

9. SHIPPING AND DELIVERY

We deliver products across eligible locations in India.

Estimated delivery timelines are provided for convenience and may vary due to:

  • Weather conditions

  • Courier delays

  • Government restrictions

  • Public holidays

  • Natural disasters

  • Operational disruptions

GlowZenx is not liable for delays beyond our reasonable control.

Risk of loss and ownership of products transfer to the customer upon successful delivery.

10. RETURNS, REFUNDS, AND REPLACEMENTS

Returns and refunds are governed by our Return & Refund Policy.

Generally, products may be eligible for return or replacement if:

  • Incorrect products are delivered.

  • Products arrive damaged.

  • Products are defective upon receipt.

Returns may not be accepted for:

  • Opened beauty products.

  • Used skincare products.

  • Hygiene-sensitive items.

  • Products damaged by customer misuse.

Approved refunds will be processed according to the original payment method and applicable timelines.

11. PROMOTIONS AND DISCOUNTS

GlowZenx may offer promotional campaigns, coupons, discounts, loyalty rewards, or special offers.

Promotional terms may include:

  • Expiration dates.

  • Minimum purchase requirements.

  • Product-specific eligibility.

  • Single-use restrictions.

We reserve the right to modify or discontinue promotions without prior notice.

12. INTELLECTUAL PROPERTY RIGHTS

All website content including:

  • Logos

  • Brand names

  • Product images

  • Graphics

  • Text

  • Designs

  • Videos

  • Icons

  • Software

is owned by or licensed to GlowZenx and protected under applicable intellectual property laws.

Users may not:

  • Copy website content.

  • Reproduce materials.

  • Modify designs.

  • Distribute content.

  • Commercially exploit website materials without written permission.

Unauthorized use may result in legal action.

13. PROHIBITED ACTIVITIES

Users agree not to:

  • Violate any applicable law.

  • Use the website for fraudulent purposes.

  • Submit false information.

  • Attempt unauthorized access to systems.

  • Distribute viruses or malicious software.

  • Interfere with website functionality.

  • Engage in abusive or harmful conduct.

Violation may result in account suspension, termination, and legal action.

14. USER CONTENT

If users submit reviews, comments, testimonials, suggestions, or other content, they grant GlowZenx a non-exclusive, royalty-free, perpetual license to use, modify, publish, display, and distribute such content.

Users warrant that submitted content:

  • Is accurate.

  • Does not violate third-party rights.

  • Is not unlawful, defamatory, obscene, or misleading.

We reserve the right to remove content at our discretion.

15. THIRD-PARTY LINKS

Our website may contain links to third-party websites for convenience.

GlowZenx:

  • Does not control third-party websites.

  • Is not responsible for external content.

  • Does not endorse third-party products or services unless expressly stated.

Users access external websites at their own risk.

16. LIMITATION OF LIABILITY

To the fullest extent permitted by law, GlowZenx shall not be liable for:

  • Indirect damages.

  • Consequential damages.

  • Incidental damages.

  • Loss of profits.

  • Loss of data.

  • Business interruptions.

Our total liability for any claim shall not exceed the amount paid by the customer for the relevant order.

17. DISCLAIMER OF WARRANTIES

The website and all products are provided on an "as is" and "as available" basis.

We do not guarantee:

  • Continuous website availability.

  • Error-free operation.

  • Uninterrupted service.

  • Absolute accuracy of information.

Customers use the website at their own risk.

18. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless GlowZenx, its owners, employees, affiliates, partners, and service providers from any claims, losses, liabilities, damages, costs, or expenses arising from:

  • Your violation of these Terms.

  • Misuse of the website.

  • Violation of applicable laws.

  • Infringement of third-party rights.

19. FORCE MAJEURE

GlowZenx shall not be liable for delays or failures resulting from events beyond reasonable control, including:

  • Natural disasters

  • Floods

  • Earthquakes

  • Government actions

  • Strikes

  • Internet disruptions

  • Pandemic-related restrictions

  • Transportation failures

20. GOVERNING LAW

These Terms shall be governed and interpreted in accordance with the laws of India.

Any disputes arising from these Terms or website use shall be subject to the exclusive jurisdiction of the competent courts in Kolkata, West Bengal, India.

21. SEVERABILITY

If any provision of these Terms is found invalid or unenforceable, the remaining provisions shall remain in full force and effect.

22. WAIVER

Failure to enforce any provision of these Terms shall not constitute a waiver of such rights.

23. TERMINATION

We reserve the right to suspend or terminate access to the website at any time without notice if users violate these Terms or engage in unlawful activity.

24. CONTACT INFORMATION

For questions regarding these Terms of Service, please contact:

GlowZenx.com

Email: glowzenixoffical08@gmail.com

Phone: 9830202137

Address:

259/1 Parnasree Pally,
Ankan Appartment, Flat No-C7, 2nd Floor,
Behala, Kolkata, West Bengal – 700060, India

By accessing or using GlowZenx.com, you acknowledge that you have read, understood, and agreed to these Terms of Service.